Type your questions in the box, then click "Send":
Q. What is my User Name?
You may use either your email address of record or, preferably, your Account Number.
Q. Are user names and passwords case sensitive?
Yes, this means that an “A” and an “a” are different.
Q. What does “email address of record” mean?
It is either the email address you entered when you joined or, if you later changed it, the one you changed it to. (And, as stated where you first entered it, “the ONLY address to which a response will be sent if you request a reminder of your account information.”)
Q. How do I change my email address?
Log in and replace the email address for you that is currently listed.
Q. What is my current email address of record?
You will see it when you log in (use your Account Number).
Q. Where do I find my Account Number?
In the box below, enter your email address of record. Your Account Number and Password will be sent to your email address of record.
“Send me a reminder.” Enter Email Address Of Record: Click:
Q. Can you remind me what my Password is?
Either enter your email address of record into the box above or your Account Number into the box below. In either case, your Password and Account Number will be sent to your email address of record.
“Send me a reminder.” Enter Account Number: Click:
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